Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Fireplace Services in Plainview: What to Know First
We provide independent Olympia Chimney fireplace services in Plainview, from gas valve troubleshooting on the Oly 2000 series to firebox rebuilds on older Oly 1000 wood-burning units. Most repairs run $180-$650 and are completed in a single visit, with your exact price agreed before any work begins. We are not affiliated with or authorized by Olympia Chimney; we are an independent Olympia Chimney service provider with no obligation to sell you a new unit when a repair will do.
This page is for Plainview homeowners who already own an Olympia Chimney fireplace, insert, or gas log set and need it to work reliably through another Long Island winter. If your damper is stuck, your gas pilot won’t stay lit, or your insert is smoking into the living room, we can tell you exactly what’s wrong and what it costs to fix it. Call (934) 348-4832 - a live person answers, any hour of any day.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Olympia Chimney Products Fail - and How We Fix Them
- Oly 2000 gas fireplace: pilot assembly carbon fouling. The Oly 2000’s SIT 820 valve pilots collect condensation in Plainview’s freeze-thaw cycles, especially in homes near the South Oyster Bay watershed where basements run damp. The pilot orifice cakes with silica deposits, not just carbon, so standard cleaning won’t last. We pull the pilot, ultrasonic-clean the orifice, and bench-test the thermopile output before reinstalling. If the thermopile is below 325 mV under load, we replace it with an OEM SIT part - aftermarket pilots for this series have inconsistent orifice sizing that causes nuisance outages.
- Oly 1000 wood-burning fireplace: cracked refractory panels behind the firebrick. The Oly 1000 shipped with medium-duty refractory from 1998-2006 that thermal-shocks after roughly 12-15 seasons of Plainview’s hard freeze cycles. Owners see surface cracks in the firebrick and assume that’s the problem, but the real heat barrier behind it has failed. We remove the firebrick, photograph the refractory substrate, and replace with HeatShield refractory - rated to 2,200°F and backed by our 90-Day Done Right Promise. A full panel set runs less than half the cost of an insert replacement.
- Oly 3000 fireplace insert: blower motor bearing seizure. The Oly 3000’s Fasco blower mounts horizontally, and the sleeve bearings dry out after 8-10 years because the factory grease hardens in the temperature swing between Plainview’s summer humidity and winter heating load. The symptom is a grinding noise that stops when you tap the housing - that’s the rotor binding. We replace with a ball-bearing equivalent from the same OEM supplier, not the cheaper sleeve-bearing aftermarket units that repeat the failure in three years. The job takes 90 minutes; we test airflow at the grille with an anemometer before we leave.
- Oly 2000i direct-vent insert: failed pressure switch from spider nesting. The Oly 2000i’s concentric vent termination sits low on the wall, and Plainview’s mature oak canopy - especially in neighborhoods north of Old Country Road - sends spiders into the vent every September. The pressure switch sees intermittent proof-of-fire and throws error codes that mimic a bad gas valve. We scope the vent termination with a borescope, clear the webbing, and test the pressure switch with a digital manometer. If the switch is out of spec, we use the OEM Honeywell replacement; universal switches have different hysteresis curves that cause short-cycling.
- Oly 1000 damper: cast iron throat rust-through. The Oly 1000’s throat damper is cast iron with a thin zinc wash, and Plainview’s coastal salt air accelerates rust where the damper plate meets the frame. Owners feel a cold draft or smell smoke on windy days. We measure the gap with feeler gauges - anything over 3/16″ means replacement, not adjustment. We install a Gelco top-sealing damper as the permanent fix, which seals at the flue top and eliminates the throat damper entirely. The stainless cable and cast-aluminum frame outlast the original by decades.
Our Olympia Chimney Fireplace Services Process
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Call and schedule. A live person answers at (934) 348-4832, 24 hours a day. We ask the model number (found on the rating plate inside the lower louver or on the firebox side wall) and the symptom. This lets our technician pull the correct OEM parts before leaving the shop.
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Level-2 camera inspection. We photograph every accessible surface - firebox walls, damper mechanism, gas valve, venting - and show you the images on a tablet. No verdict without evidence. Russell Haines started this practice after finding too many Plainview homeowners had been sold “necessary” liner replacements when the real problem was a ol20 damper repair.
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Plain-English diagnosis and upfront price. We explain what failed, why it failed, and what happens if you wait. The price we quote is the price on the invoice - no surprises, no open-ended hourly rates.
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OEM or quality aftermarket repair. We stock OEM Olympia Chimney parts where they make sense, and we use DuraFlex, HeatShield, Gelco, or Famco equivalents where they outperform the factory component. We tell you which we’re using and why.
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Functional test and documentation. Gas units get a combustion analysis with digital CO and O2 readings. Wood units get a smoke-pencil draft test. You receive photos, the readings, and a written summary.
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The 90-Day Done Right Promise. If anything we touched isn’t right, we come back. In writing, no arguing. That’s the Keystone Standard we’ve operated under since 1984.
What Olympia Chimney Fireplace Services Costs in Plainview
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas pilot/thermopile replacement (Oly 2000) | $180-$290 | Accessibility of valve tray; OEM vs. aftermarket pilot |
| Refractory panel replacement (Oly 1000) | $340-$520 | Number of panels; whether firebrick reuse is safe |
| Blower motor replacement (Oly 3000) | $280-$410 | OEM ball-bearing vs. sleeve-bearing aftermarket |
| Pressure switch & vent cleaning (Oly 2000i) | $220-$350 | Extent of vent obstruction; switch brand |
| Top-sealing damper install (Oly 1000) | $480-$650 | Flue diameter; stainless vs. galvanized cable |
| Level-2 inspection with camera | $89 (Seasonal Tune-Up special) | Included in any repair over $250 |
These are Plainview prices for the work described - not national averages, not bait-and-switch estimates. Every repair over $250 qualifies for $50 off. Seniors and veterans receive 5% off every job, every day. Call (934) 348-4832 for a free estimate; the number we give you is the number you’ll pay.
Why Plainview Homeowners Call Hearthstone Chimney Co. for Olympia Chimney Work
We’ve been answering the phone with a live person for over 42 years, and we plan to be in Plainview for thirty more. That changes how you treat a customer.
Our technicians are background-checked, uniformed, and trained on Olympia Chimney’s specific failure patterns - not generic fireplace knowledge. When we open an Oly 2000, we know the SIT valve’s weak points before we touch a screw. When we scope an Oly 1000 flue, we know where the refractory cracks hide. And when a part is no longer available from Olympia Chimney, we have relationships with DuraFlex, HeatShield, and Gelco to fabricate or adapt a solution that outlasts the original.
Every job ends with photos you can see, a plain-English verdict, and the 90-Day Done Right Promise in writing. If the chimney is doing its job, you won’t think about it once all winter - that’s exactly the point.
FAQs
No. As an independent Olympia Chimney service provider, we perform repairs that do not affect your existing warranty coverage on the appliance shell or heat exchanger, provided we use OEM or equivalent parts and follow factory clearances. Warranty claims for manufacturing defects remain with Olympia Chimney. If your unit is still under warranty, we document our work so you have records if a factory issue arises later. Call (934) 348-4832 and we’ll review your warranty status before scheduling.
Yes, for most units made after 1995. We stock common Oly 1000, 2000, and 3000 parts, and we source discontinued items through our network of DuraFlex, HeatShield, Gelco, and Famco suppliers. For pre-1995 units, we evaluate whether a quality repair is feasible or whether replacement makes better financial sense. We’ll tell you straight - no repair just to collect a service call. Call (934) 348-4832 for a free assessment.
Replacement is worth considering when the heat exchanger is cracked, the firebox is rusted through, or repair costs exceed 50% of a new unit installed. Everything else - dampers, blowers, pilots, refractory, gas valves - we fix. We show you the camera footage and run the numbers both ways so you decide with real information, not pressure. Call (934) 348-4832 for an exact quote; estimates are free.
Most repairs are completed in a single visit of 90 minutes to three hours. We stock the parts that fail most often on the Oly 1000, 2000, and 3000 series, so we don’t need a return trip for common jobs. If we discover a cracked heat exchanger or other major issue, we’ll explain the timeline and options before any additional work proceeds. Call (934) 348-4832 to schedule.
Gas units with fouled pilots or failing pressure switches can produce carbon monoxide or shut down without warning. Wood units with cracked refractory or stuck dampers can send smoke into the house or allow a chimney fire. The risk is real, but we don’t scare-sell: if your camera inspection shows everything is sound, we’ll say so plainly and recommend next year’s check. Call (934) 348-4832 for a free estimate - the Seasonal Tune-Up is $89 through October.
Ready to get your Olympia Chimney fireplace working right? Call (934) 348-4832 any time - day, night, weekend. A live person will answer, schedule your free estimate, and make sure a technician who knows your model arrives with the right parts and the right attitude. Done right - and we stand behind it.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Plainview and nearby areas.





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